Client B reviews her experience of thinning hair

Transcription of interview - Client B

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When it first happened, I probably wasn’t massively aware of it. I did go to the doctors and they said it was just hormonal, change the pill and it’ll be fine. And it did stop coming out, but I think it was other people who were more aware of it because I had had such thick hair and it did go quite dramatically fine. People would make comments such as ‘I can see your head’ or ‘I can see your scalp’ or my parents saying thay your hair’s not as thick as it used to be. Like the ponytail syndrome, but it was probably a couple of years before I was really aware of it and I became quite paranoid.

I used to absolutely hate having my picture taken, especially I used to analyse every photograph, like a girl’s night out, if my head was down or it wasn't in the right way or the light was shining or something. I used to dread it, hate it. When it first started to happen I did become quite paranoid about trying to find something to conceal it, cover it, anything to make my hair look thicker, spent so much money on shampoos, products, backcombing, had this hairpiece, ponytail thing I bought - it was ridiculous, my friends used to call it the rat and it just used to look a joke. But anything try to give me a bit more volume or make me feel a bit better about myself.

When I first had the Intralace done, I just loved it, I absolutely loved it. It did take me a while to get used to the feeling of having hair on the top of my head, and it was a little odd not touching my scalp, but not to see my scalp far overroad that. I just love the feel, I loved shaking it, it was just so nice to be able to tie it up and feel like it was actually mine. It’s so part of me it’s untrue - it’s my hair I love it.

The reaction I had when I first had it done was really positive; everyone really really liked it. Everyone used to say how lovely it looked, it suited me, you couldn’t tell. So many people now say ‘Oh I love your hair I love your color’ and I kind of feel a bit of a fraud when I say ‘Oh thank you’ and I dont say ‘Oh it’s not mine’, but it is mine! Fully paid for!

I feel by having the Intralace I feel so much more confident, so much happier, I think I look so much better, better than my own hair ever was. Just made me feel more like myself again. Just kind of for years I was so traumatised by losing my hair, and everyone was so unsympathetic about it. It’s wonderful - I would never ever go back.

By having this I’ve changed my hair color, I’m a bit of a chameleon anyway. I’ve been blond, I’ve had a black bob, I’ve had it dark red, I’ve had it long and brown. This is probably the lightest I’ve had it for a while, but I’ve had it long I’ve had it short, I’ve had it bobbed, red, blond, brown, black. Every color, any style any color. It’s as easy as going to get your own hair colored and cut.

My experience of coming to Lucinda Ellery has been nothing but positive. I’ve enjoyed coming, I look forward to it. I have my magazines, I have my glass of wine, a coffee, a chat with the girls, I look forward to seeing people. First name terms with everyone, I love when I bump into people I’ve not seen for ages. It’s kind of a relaxing day really, it’s an enjoyable experience. I’ve nothing but a positive message for someone to come and have a look, come and see what you can have done here. There’s no pressure to do anything. So many things you can try - Medi Connections, formal makeup, the Intralace System. It’s such a positive experience. I know my hair loss is not chronic - it’s nowhere near as bad as some people’s, but to know that it had such a dramatic effect on me - to know that I’ve got somewhere I can come and it looks as good as it looks. It’s just a nice comforting thought to know that I got somewhere that I can go and it’s just like visiting a hairdressers now.